Position Overview: Under the direction of the Health Information Manager, our receptionists are responsible for the “first impression” of all callers and guests to Mount St. Francis and its ministries, serving our residents, visitors, and associates by greeting and assisting them, scheduling various appointments, maintaining records and accounts, and performing various clerical duties.
Key Duties & Responsibilities: The receptionist has responsibility for answering incoming calls and routing to the appropriate party for all of Mount St. Francis Ministries, welcoming residents, visitors, and associates by greeting them in person or on the telephone and answering or referring questions to the appropriate department. The receptionist facilitates outgoing calls from residents, associates, Sisters and visitors, and schedules appointments, as needed.
The receptionist provides trouble shooting for telephone, postage meter, and copier issues and refers unresolved problems to appropriate personnel, maintains monies pertaining to postage, meal tickets, and vending machines, collects and distributes mail, maintains office supply inventory, orders supplies, and schedules equipment maintenance.
The receptionist performs a variety of clerical duties to include typing memos, correspondence, reports, updates to telephone list, resident status and room rosters, and protects resident and associate’s rights by maintaining confidentiality of personal and financial information. The receptionist creates and maintains a calm, organized and clean environment in the lobby and reception area, and performs other duties as assigned.
High school education or GED; six months to one year related experience and/or training, or equivalent combinations of education and experience.Computer, Microsoft Office, type 25+wpm and data entry skills are necessary.
Able to sort, file, and log various medical records in paper and digital format.
Skills in multi-tasking, flexibility, telephones, customer service, time management, organization, attention to detail, scheduling, Microsoft Office (Word, Excel, Outlook), and professionalism.
Schedule: Approximately 12 – 16 hours per week, including every other weekend. Variable shift (4-5 hr shifts between 7a-9p); flexibility is required.
Benefits: We offer competitive wages, Personal Time, and 401(k) with up to 4% employer match.
Sisters of St. Francis is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.
To apply, click on APPLY NOW button below or e-mail your resume to HumanResources@stfrancis.org